• How to delete your account

You can delete your account from within Smart Doorphone. Deleting your account is an irreversible process, which we can't revert even if you perform it by accident.

• To delete your account

1. Open Smart Doorphone.
2. Tap Mine > Setting > Account and Security > Deactivate account.
3. Tap Deactivate account to display the confirmation pop-up window and tap Confirm.
4. Input email verification code
5. Tap Confirm to deactivate

• Deleting your account will:

1. All account permissions
2. Account related information
3. All device information
4. All device logs
5. Pictures captured by cameras, etc., recorded videos, etc.
6. All order information
7. All coupon information
8. All payment information

• If you delete your account:

You can't regain access to your account.

It may take up to 7 days from the beginning of the deletion process to delete your Smart Doorphone. Copies of your information may also remain after the 7 days in the backup storage that we use to recover in the event of a disaster, software error, or other data loss event. Your information isn't available to you on Smart Doorphone during this time.

We may retain certain log data in our databases even after you delete your account, but such data will be disassociated from any identifying information such that it can no longer be linked to your account. To do this, on a regular basis, we wipe certain identifying information from this log data, and we replace any instance of your account ID with a replacement identifier which cannot be linked back to your account once it is deleted.

We may also keep your information for things like legal issues, terms violations, or harm prevention efforts.